The protection of your personal data is fundamental to us.
To learn more about how our partner Treezor manages and protects your information, please consult
the relevant Privacy Policy.
The trust and satisfaction of our customers are at the heart of our commitment.
For this reason, we have structured a clear and transparent process for handling complaints,
ensuring listening, speed, and fairness in the evaluation of every report.
In this section, you can inform us of any problems or service malfunctions related to the products and services offered. Every complaint is taken on, registered, and carefully analyzed, following a defined procedure that guarantees timely responses in compliance with regulatory requirements.
To facilitate the submission of reports, we provide various official channels: dedicated email, app, website, and direct contacts. Every complaint represents an opportunity for us to continuously improve and strengthen the relationship with our customers.
You can view and download our Information on Complaint and Dispute Procedures by clicking the button below.
Open the information